To cancel your order you must do so within 48 hours of placing the order.
1. Send email cancellation to: firstname.lastname@example.org
2. Add CANCEL ORDER!! in subject line.
A request for cancellation must be received via email to ensure the date and time of cancellation.
If cancellation is requested anytime after the 48 hours of placing an order a 50% restocking fee will be applied. This is do to the extensive labor work already performed and/or completed regarding your order.
NOTE: 50% of Shimmer Me products are handmade*
Rush orders are not eligible for the 48 hours cancellation policy, do to the fact that the order has already entered production to meet the rush-order request and extensive labor hours have been completed. We understand that changes occur however the purpose is to minimize any unnecessary cost do to your order change.